Associated Spring

Quality

Associated Spring is committed toward achieving complete customer satisfaction. This includes developing and continually improving a Quality Management System that will ensure we supply quality parts and services that fully meet the requirements of our global customers. Our plants are 3rd party certified to ISO9001, QS9000/TS16949 or AS9100, depending on the markets serviced. We understand the impact that we can have on our customers’ success, and our goal is to further strengthen our position of quality leadership for the products we produce. We plan to do this through our focus on key objectives in quality, delivery, and productivity.

Associated Spring Quality Policy

Recognize that top management and all organizational units are fully committed to quality. Quality is everyone’s responsibility and our future is dependent upon maintaining a position of quality leadership, focused on Customer Satisfaction.
Define quality as the elimination of variation through an increase in process capability and reduction in cycle time.
Adopt the defect prevention approach to quality rather than defect detection.
Establish a cooperative environment for teamwork and mutual problem solving among all employees.
Make incremental, sustained improvements in quality and productivity through ongoing training and application in statistical techniques.
Involve suppliers and customers in process and unit cost optimization.